diff --git a/abstracto-modules/core/src/main/resources/en_US/builtins/user_author_en_US.ftl b/abstracto-modules/core/src/main/resources/en_US/builtins/user_author_en_US.ftl
index 9da4bb6e..b11c40cc 100644
--- a/abstracto-modules/core/src/main/resources/en_US/builtins/user_author_en_US.ftl
+++ b/abstracto-modules/core/src/main/resources/en_US/builtins/user_author_en_US.ftl
@@ -1 +1,2 @@
 <#macro user_author user> "author": { "name": <#include "user_user_name"> "<@user_user_name user=user/>", "avatar":  "${user.effectiveAvatarUrl}" }</#macro>
+<#macro user_detail_author user> "author": { "name": <#include "user_user_name"> "<@user_user_name user=userDisplay/>"<#if user.avatarUrl?has_content>, "avatar":  "${user.avatarUrl}"</#if>}</#macro>
diff --git a/abstracto-modules/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_embed_en_US.ftl b/abstracto-modules/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_embed_en_US.ftl
new file mode 100644
index 00000000..9a1684bb
--- /dev/null
+++ b/abstracto-modules/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_embed_en_US.ftl
@@ -0,0 +1,6 @@
+{
+    "additionalMessage": "<@safe_include "denyModmailAppeal_response_text"/>",
+    "messageConfig": {
+        "ephemeral": true
+    }
+}
\ No newline at end of file
diff --git a/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_notification_message_embed_en_US.ftl b/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_notification_message_embed_en_US.ftl
index 99256ac3..2a4f3d36 100644
--- a/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_notification_message_embed_en_US.ftl
+++ b/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_notification_message_embed_en_US.ftl
@@ -1,13 +1,12 @@
+<#include "user_detail">
 {
     "embeds": [
         {
-            <#include "member_author">
-            <@member_author member=member/>,
             "title": {
                 "title": "<@safe_include "modmail_notification_message_title"/>"
             },
             <#include "modmail_color">,
-            <#assign user><@member_user_name member=member/>(${member.user.id})</#assign>
+            <#assign user><@user_detail user=userDisplay/></#assign>
             "description": "<@safe_include "modmail_notification_message_description"/>"
             <#if channel?has_content>,
             "fields": [
diff --git a/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_user_message_embed_en_US.ftl b/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_user_message_embed_en_US.ftl
index 4133dfe1..3650b657 100644
--- a/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_user_message_embed_en_US.ftl
+++ b/abstracto-modules/modmail/src/main/resources/en_US/listener/messageReceived/modmail_user_message_embed_en_US.ftl
@@ -1,8 +1,8 @@
 {
     "embeds": [
         {
-            <#include "member_author">
-            <@member_author member=member/>,
+            <#include "user_author">
+            <@user_detail_author user=userDisplay/>,
             "title": {
                 "title": "<@safe_include "modmail_thread_user_message_title"/>"
             },
diff --git a/abstracto-modules/modmail/src/main/resources/en_US/modmail/modmail_thread_header_embed_en_US.ftl b/abstracto-modules/modmail/src/main/resources/en_US/modmail/modmail_thread_header_embed_en_US.ftl
index ea820d36..e2abf01a 100644
--- a/abstracto-modules/modmail/src/main/resources/en_US/modmail/modmail_thread_header_embed_en_US.ftl
+++ b/abstracto-modules/modmail/src/main/resources/en_US/modmail/modmail_thread_header_embed_en_US.ftl
@@ -1,13 +1,10 @@
 <#include "format_instant">
+<#include "user_detail">
 {
     "embeds": [
         {
-            <#include "member_author">
-            <@member_author member=member/>,
             <#include "modmail_color">,
-            <#assign user><@member_user_name member=member/> (${member.user.id})</#assign>
-            <#assign joinDate><@format_instant_date_time instant=memberJoinDate/></#assign>
-            <#assign roles><#list member.roles as role>${role.asMention?json_string}<#sep>,<#else><@safe_include "modmail_thread_header_no_roles"/></#list></#assign>
+            <#assign user><@user_detail user=userDisplay/> (${userDisplay.id?c})</#assign>
             "description": "<@safe_include "modmail_thread_header_embed_description"/>"
         }
     ]
diff --git a/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_text_en_US.ftl b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_text_en_US.ftl
new file mode 100644
index 00000000..e57eee55
--- /dev/null
+++ b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/denyModmailAppeal_response_text_en_US.ftl
@@ -0,0 +1 @@
+User has been banned from the appeal server.
\ No newline at end of file
diff --git a/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_description_en_US.ftl b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_description_en_US.ftl
new file mode 100644
index 00000000..fa0c73d2
--- /dev/null
+++ b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_description_en_US.ftl
@@ -0,0 +1 @@
+Reject an modmail appeal
\ No newline at end of file
diff --git a/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_long_help_en_US.ftl b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_long_help_en_US.ftl
new file mode 100644
index 00000000..4eaf342c
--- /dev/null
+++ b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_long_help_en_US.ftl
@@ -0,0 +1 @@
+Rejects the appeal, closes the modmail thread and bans the user from the appeal server.
\ No newline at end of file
diff --git a/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_parameter_reason_en_US.ftl b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_parameter_reason_en_US.ftl
new file mode 100644
index 00000000..ea36a272
--- /dev/null
+++ b/translations/modmail/src/main/resources/en_US/command/denyModmailAppeal/help/denyModmailAppeal_parameter_reason_en_US.ftl
@@ -0,0 +1 @@
+The reason to reject this appeal. Will not be forwarded to the user.
\ No newline at end of file
diff --git a/translations/modmail/src/main/resources/en_US/config/feature_setup_config_modMailAppealServer_en_US.ftl b/translations/modmail/src/main/resources/en_US/config/feature_setup_config_modMailAppealServer_en_US.ftl
new file mode 100644
index 00000000..52c39223
--- /dev/null
+++ b/translations/modmail/src/main/resources/en_US/config/feature_setup_config_modMailAppealServer_en_US.ftl
@@ -0,0 +1 @@
+The server to use as an appeal server. Default: ${defaultValue}
\ No newline at end of file
diff --git a/translations/modmail/src/main/resources/en_US/notification/modmail_thread_header_embed_description_en_US.ftl b/translations/modmail/src/main/resources/en_US/notification/modmail_thread_header_embed_description_en_US.ftl
index 268a57e8..7817c9cf 100644
--- a/translations/modmail/src/main/resources/en_US/notification/modmail_thread_header_embed_description_en_US.ftl
+++ b/translations/modmail/src/main/resources/en_US/notification/modmail_thread_header_embed_description_en_US.ftl
@@ -1,3 +1,2 @@
 This is a modmail thread concerning ${user}.
-The user has the roles ${roles} and joined on ${joinDate}
 There were ${pastModMailThreadCount} threads in the past.
\ No newline at end of file